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chucks

Paul is nice guy offering a decent product at a decent price! He has installed both a wireless alarm for me and a fully wired CCTV system. Always willing to offer advice, but also happy to do what you want if you have specific ideas. We had one small issue which he was happy to come back and rectify.
Would recommend to others and have done so.

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chelsea sinclair

Excellent service!
My alarm was fitted by Paul just before Christmas, he fitted me in even though it was a busy time as he knew I had just moved into a property and was concerned about security.
My alarm is all singing and dancing! Its brilliant, I feel safe when I’m in my property and I feel confident that its secured when I’m out of the property. I can even set it with my large dog having full reign within the property-something that other alarm companies struggled to accommodate or tried to charge the earth to work around.
The installation was quick with minimal mess, any bits were cleaned up straight away, I was given a full demonstration on how my alarm worked and what it was capable of and the price was great too.
I can highly recommend this company on price, customer service, efficiency and technical ability.
Big Big thanks to TPPS.

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Jude Ewen

I contacted Paul having found that his company was local to my Mom and also that he had many good reviews. I’m so pleased that I did. My Mom is elderly and worries about people coming to her house and also overcharging her. Paul was brilliant, he went around the next day to check out her alarm which wasn’t working properly. He spent time checking out her alarm properly, explained things as nobody had before, didn’t charge her a fortune and was generally friendly and extremely helpful whilst being thorough. She was so happy with the service and we’ll never look anywhere else when needing our alarms serviced.

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Liz Walters

I had been looking around for an affordable though effective alarm system, when I came across TPPS. Paul fitted a wireless alarm system for me recently and I have had no problems. Paul took time to explain everything, a really professional service. I will be looking to have security lighting fitted by this company. Highly recommended.

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Clive Whitehouse

Excellent service from the point of contact right through to the installation. Recommend by other family members.

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Anna Whitehouse

My friend recommended TPPS and I’m so glad she did. I was having problems with an old alarm so I called Paul to come out. He came out very quickly. It didnt take him long to fix the problem. Paul was very efficient and the rates were more than acceptable. I would recommend anyone to use TPPS. I was really happy with the service provided by Paul.

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Deepak Krishnareddigari

Paul installed my new alarm this morning. Excellent service and great product! The installation was not only quick but Paul also demonstrated how to use the alarm and it’s features. Paul and TPPS clearly take pride in what they do a provide great customer service. Highly recommended!

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Alan Gill

PAUL fitted our new home with an alarm and CCTV today. We received a professional service. Every care was taken to ensure the fitment went smoothly. Everything was explained clear and concisely and the result impressive. I highly recommend Paul and his team. If you want quality products and reliable aftersales service then look no further. Thank you TPPS great jo

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Penelope Hackett

This service was fantastic. I needed a quick emergency service and they answered immediately and were with me straight away. Paul gave me extra advice and fully reassured me and sorted out the problem. I would completely recommend

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Daz Kap

Thanks to TPPS, I am fully secured at last, fast service amazing, brilliant talked me through the system installed, I would recommend this company, I commend all from inspection to installation brilliant polite and professional service thanks TPPS

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Chris Kelly

Quality product and install, excellent service and great price. Would definitely recommend these guys

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Johnny Hickman

Very impressed with standard of work, reliable, conscientious and knowledgable. Very good communication. Highly recommended.

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Helen Driver

Paul installed a wireless alarm for us when we moved housed 2 years ago. This is the best alarm we have ever had and the price was very reasonable. Paul is very respectful of your home and very pleasant. Would highly recommend.

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me me

IVE HAD THIS CCTV AND ALARM FOR ABOUT 3 MONTHS NOW, AND WEDNESDAY 3RD JANUARY, IT CAUGHT 2 HOODLUMS ON A MOTORBIKE, PEERING THROUGH MY LIVING ROOM WINDOW (CAR WAS NOT ON DRIVE, SO THEY MUST HAVE THOUGHT I WAS OUT). THE POLICE ARE NOW LOOKING INTO IT, AND THE POLICE OFFICER SAID “I WISH ALL CCTV VIDEO WAS THIS GOOD QUALITY”. WE WERE ABLE TO SEE THE NUMBER PLATE ON THEIR BIKE AS THEY DROVE AWAY – IT WAS STOLEN IN WALSALL, 2 DAYS PREVIOUS. NOW MY NEIGHBORS AND I KNOW WE ARE BEING TARGETING BY A LOCAL GANG OF BURGLARS, THINGS WILL BE MUCH EASIER TO DEAL WITH. I AM NOW LOOKING THROUGH HISTORICAL VIDEO, TO SEE IF THEY WERE CASING THE PLACE FIRST (cus they wouldnt have had their masks on, then). Soi’d say £1000 for the CCTV and alarm (which calls me, if it goes off – ive done it loads of times, it works very well), was a great deal.

Original post:
Put an alarm and CCTV in, for £1000. Very happy, nice chap, everything works fine. Been in about 2 or 3 weeks, now. I often forget to turn the alarm off when i get in from Tesco, and it always goes off, so that’s good. And the cctv is pretty brilliant, too. When its dark, i can see who is ringing the bell. Also, i had some problem with 2 of the cameras, cus i did something wrong – but he just came and messed about with it and it was back up, straight away – perfect after service. I’m really pleased (its been about 2 months now, ive just updated this)

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Paul Redd

Paul has done both my business and house alarms, he is quick, efficient, helpful and provides excellent backup and support for very competitive prices. Keep up the good work!

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Wallis Gregson

We recently had an alarm fitted with TPPS and have been very pleased with both the product and the service. Customer service is excellent and TPPS even came out of their way to change one of the detectors at our request. Couldn’t fault them and would definitely recommend. Thank you!

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Jayne Richards

We recently had an alarm installed by Paul at Tpps – from our initial telephone enquiry through to the installation process, he has been a pleasure to deal with. We are extremely happy with the kit he has supplied especially for the price we paid. Paul was extremely knowledgeable, polite and helpful, he arrived on the agreed date and time and installed our alarm system within a couple of hours without any mess or fuss.
When I enquired about adding some additional sensors, he explained why they wouldn’t be necessary and I was impressed by his honesty as many companies would jump at the chance to up-sell. I would have no hesitation in recommending Paul and Tpps to anyone considering installing a new alarm system – great product, great service and great value.

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Fiona Pendleton

Always first class service and expertise from TPPS, I would highly recommend using them.

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Tiziana

I highly recommend this company. Excellent service and fast installation. Our wireless alarm works brilliantly.

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Rav Singh

Had an alarm and CCTV cameras fitted by Paul and his team at TTPS. What can I say? Brilliant advice, best quote and a professional job! Definitely recommend TTPS!

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Sebastian von Fintel

Paul has been recommended as a security systems professional to me. He has visited the premises within 48 hours of first contact undertook a comprehensive security audit, recommended a product inline with the requirements to a competitive price. The system was installed and configured professionally, covering house and home office. The system included the latest multi control features such as app integration multi zoning and text alerts. Paul does not only provide an excellent service but is, friendly, fair on price, does a clean job and is on time, something that is rare in todays trades.
Excellent end to end experience, would highly recommend.

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Joseph Shanahan

Excellent service Paul couldn’t be more helpful and informative. Has helped us with a comprehensive security overhaul inc cctv. Wireless alarm and security lights. Paul understand’s what you want and delivers this for a excellent price. Even talked me out of products as it wouldnt add anything. Paul simply the best tradesman I’ve dealt with.

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Jas Sandhu

Great experience dealing with Paul and his team. The initial meeting was very informative and helpful. On the day of installation the guys were on time and waste no time installing the cameras and dvr. After care service was excellent, Paul made a third visit to download the app on my wife’s phone which was no trouble.
Definitely recommend TPPS for price and service. Thank you.

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Marie Farr

Paul fitted a security system to our allotments (Walsall Road Allotments) about 2 years ago. It works perfectly and last year when an intruder tried to dismantle the security light we got the most amazingly clear images of him. The intruder gave up once he realized he was being filmed and nothing was stolen. I am very happy to recommend this company.

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Dan

Great service from start to finish, and at a reasonable price. Thank you

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Sam Woodcock

Tpps deliver a fantastic service from start to finish!

The quotation process was an open and honest discussion about what I did or did not need. I had security cameras, an alarm system and security lights fitted to my factory building.

At first I wanted a system that was over kill for my needs, Tpps explained why it wasn’t necessary and reassured me what would be fitted would cover all areas. Tpps didn’t need to do this they could of fitted what I originally asked for and made more money but instead they gave good recommendation saving me money. Final quotation was very competitive.

The work was done in a day with little to no disruption and the areas in which they worked were left clean and tidy.

I now have piece of mind knowing the building is secure. I would highly recommend Tpps to any one. I’m now using Tpps to install a system at home.

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Mark Thacker

Highly recommended company. Great piece of wireless kit fitted. Did not try to sell. Very helpful advice. Good price. Explained all my questions effectively. Excellent and tidy workmanship. Try this company first, you will be impressed.

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Frank Redmond

First class professional service. Gets the job done to suit your requirements at a very affordable price for top of the range kit. Giving you peace of mind with simple to use customer functionality but excellent security system. I cannot recommend them enough.

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Lynn Pemberton

Had our Alarm fitted by Paul 3yrs ago which he services every year for us. Paul is extremely very honest and is totally very reliable and has always been there for us when help and advice is needed. His workmanship is excellent. A credit to himself and his Company.
Today Paul has fitted our home with 2 camera CCTV. Again his workmanship is outstanding. We are delighted with the system together with the cost of the work done.
We would never think of ever considering another Security Company.
TPPS is Simply the Best.
Thank you so much Paul. We fully recommend you.

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Jacqueline Baker

I was recommended to this company by relatives who have used them on many occasions. I rang to get a quote for an alarm and CCTV and was really pleased with the way I was dealt with on the phone. He was very courteous and efficient and couldn’t do enough to help. He gave me a very good quote which I was very pleased with. When he arrived at my home he explained everything very professionally. He used a vacuum to collect the dust when he was drilling and cleaned up when he had finished. He also has a very good after service if you have any problems…JOB WELL DONE, HIGHLY RECOMMENDED.

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alex lalayiannis

Had our Burglar alarm system fitted by Paul. Brilliant service, very courteous and clean workmanship.
Explains everything logically, and very keen to help.
Thoroughly recommend TPPS!

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Paddy Enfield

This company has been a godsend, moved into my new house & needed an alarm asap. Asked how quick it could be done, Paul came out 30 minutes later & as I was happy with the quote given he started the job there & then and came back to fit the equipment the next day, that in my book is a lightning service. Hence to say I had him back in the same week to fit out my business premises. I was so happy with the service that he has now done work for my family & some friends who are also very happy so I see many more recommendations coming very soon. I would & will happily pass on this companies details in the future as I was given a quality service at a very competitive price & the aftercare has been second to none. Thanks again TPPS.

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Roy Baker

the right people for the job.always cleans up when they finish.good prices.

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Aftab Butt

Great experience and very knowledgeable company. I have no hesitation to recommend to anyone in need of a reliable service. Great job!

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Nick Arnold

My parents recommended Paul from TPPS after he installed a burglar alarm for them. Since then, I’ve used him for my own alarm and CCTV installation.

Paul is fast, efficient, professional and great value for money. He gets the job done without fuss and knows the industry inside out.

I would highly recommend TPPS.

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Craig Whittaker

I have used TPPS on two occassions for our Commercial Premises CCTV. Paul and his team renewed and upgraded an existsing system as well as addiing addition cameras when the need arose. TPPS are professional, friendly, efficient and very competitive on their pricing,. When you combine this with indepth knowledge they are unbeatable. I would not hesitate to recoommend them.

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Daniel Musson

Can’t recommend Paul highly enough. Fitted a superb CCTV system around 3 months ago and had him back today to fit a security light. He’s also offered some great support and advice in relation to our alarm. Top bloke and a top service, brilliant.

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Felicity Crean

Very professional service, we have used the company several times, from fault fixing a broken alarm box, to having a new cctv system installed. Nothing is too much trouble and I would highly recommend them. We will definitely continue to use TTPS.

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Patricia Wilson

We found TPPS to be first class. They fitted our home alarm system cleanly and efficiently. They talked through everything with us first to find the best alarm system to suit our needs and explained how to operate the alarm, which we found was easy. We have not had any trouble what so ever with the alarm, and we know that if we have any queries we only need to phone them. First class. We would definitely recommend them to anyone.

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Philip Rose

Paul and Dave have just installed my CCTV and House Alarm Today.
And they have done a wonderful Job and no Mess left in my House.
I would use them Again if i wanted the job doing again.

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Harvey S

I had an alarm already fitted and had a very bad experience getting warranty work done. Nobody answered and nobody came. This is where Paul From TPPS came in and saved the day. Amazing service, quality and price.
Paul came promptly on the same day and quoted me and set a date. He came today and done more than he promised, He was clean, was wearing a nice scent and cleaned up afterwards.
He explained it all to me and it had the functions he promised.
Brilliant security company and very trustworthy. The best Alarm company I have ever used in all my years. If I could add more stars I would!!

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Eugene Coy

Very helpful friendly honest and trustworthy company….it was
Obvious from the phone conversations that this company are here to help rather than take people’s money or rip them off. Will certainly use again in the future.

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James Lowther

We had an alarm fitted this morning and what a great service we received. The work was completed efficiently and quickly wirh no mess whatsoever and the system was fully explained. Totally enjoyed the friendly banter. I now feel safe and protected in my home. Need an alarm? This is certainly the one to call.

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charlie Dool

Came in the morning. Did a brilliant job and explained how to set/unset etc really well. Didnt ask for a quote as he had been recommended by a friend and a reasonable price. Also tested the system and the keyfobs make life very easy. I would definitely recommend him!!

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Christine Smith

Had our alarm fitted this morning by Paul. Excellent service provided. Paul fully explained what he was doing and how everything works. No high pressure sales. Paul at TPPS was recommended to us and we would definitely recommend.

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Sarah Wilkins

Paul is one of a kind. We’ve been burgled twice and not only have Paul’s alarms scared them off within seconds and his quality cctv have got crystal clear images of the culprits, but Paul has always been straight on the other end of the phone and straight down to us in the middle of the night and on a Sunday, replacing and fixing things that had been damaged, popping back to help out whenever we need it, I would wholeheartedly recommend Paul he’s a brilliant guy and his service is outstanding. Great prices and quality equipment too, can’t fault this company at all

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nick smith

We have used TPPS for many years to supply, service and maintain our alarm systems. They have always provided excellent service and reliability. I have no problem in recommending them for your home or business security needs.

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David Molineux

Thank you very much for supplying and installing my cctv. Very professional from start to finish and top quality. I have and will continue to recommend you.

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Manish Patel

I have used Paul for two CCTV Systems. Excellent Service. He is tidy, efficient, well priced and reliable. I have recommended him to many people so far and had excellent feedback.

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russell oakes

Just had Paul out to install and commission my security system, what a great service and line of equipment on offer. Very impressed with the service, shoes off and sheets down during the work, very polite and respectful. Highly recommend.

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Rod Natkiel

This is an excellent and extremely good value system, which we had installed, quickly and with zero mess or inconvenience, a couple of years ago. I’ve been prompted to write this review now because of a recent example of TPPS’ after-sales service when we wanted to move a bell box. It was prompt, efficient and helpful, as it always has been. It seems only fair, when someone obviously cares so much about what they do, and about their customers, to praise that.

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Dan Williams

Paul at TPPS has installed a superb alarm and CCTV system for us. The quality of the installation, the equipment and most importantly the after sales support is the best I have encountered. Thanks you TPPS – I would recommend you to anyone looking for quality alarm and CCTV work.

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Lewis Cooper

Had an alarm fitted by TPPS last weak and can say start to finish the service was amazing from the point of the sale. To a very tidy installation.
Thankyou Again

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nicklish82

Recently I had a burglar alarm fitted , I was pleasantly surprised how efficient and knowledgeable he was. He was very friendly, clean and tidy and will recommend to any of my friends and family A1 service.

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John Whitehouse

A very professional,efficient and friendly service. From start to finish all our concerns and requirements were taken on board and implemented .
The quality of the alarm and the HD cameras is excellent and simple to use .
The instillation was neat quick and tidy. The after service is good also . I had need to ask a few questions after the instillation and the were answered promptly . Well done TPPS.

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Pritpal Shokar

Alarm, CCTV and Floodlight installed, all to a professional standard. Excellent customer advice and friendly service. Highly recommended.

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aquascapefishimports

Fitted our commercial alarm with courtesy and efficiency. Genuinely helpful and knowledgable. Would certainly use again. It’s hard to find a reliable prompt local company. Keep up the good work. I will be recommending you to my friends and family

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Waheed Younis

INTERNET LOUNGE

Pleased with the alarm installed, flexible and easy to set.
Engineer is always prompt and helpful to resolve issues that arise.

THANK YOU !!!

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Janet Taglor

Great company had a alrm fitted two years ago and just had a HD CCTV system installed with same care and attention. Thankyou

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David Goshawk

I had my alarm installed over 3 years ago and it has been fault-free. Problems yesterday with sensor and alarm box batteries. Contacted TPPS and the engineer was here within 2 hours and rectified the fault. Thank you for excellent service

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David Horrocks

Can’t give this company any more stars (unfortunately) we are a local Sea Cadet charity and needed a new security alarm.

Paul came along and sorted us right out! Fitted a new top spec alarm, with a heart of gold done us a real BIG favour.

We had only had to call him out once! And within short notice he was on site, within 5minutes he sorted the problem and spiders have gone! (Slapping own face).

All the gear, all the tools, this man knows his alarms. Very experienced and knowledgable, and all advice has been taken onboard and rectified.

Just keep the tea flowing and bacon sarnies, this man will move hell and high water!!!!

Can’t recommend him enough, we run a large real estate area, which looks after 70+ young adults aged 10-18yrs. Paul understood this and quoted a great price and carried out the work to a Very High standard in a short space of time. (Even though we were constantly nagging him and asking silly questions) but this man is very professional and approachable and dealt with the situation with ease!

TPPS 10* +.

On behalf of Sutton Coldfield Sea Cadets Thank You Paul & Dave!

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Dan Cawthorne

Been using Paul for a couple of years now, domestic and commercially

Paul initial came out 2 years ago, and put right which some other cowboy did at my shop.

Im very technically minded, and i know my stuff, and NOT once did Paul try and fob me off with incorrect information, which was a relief.

Paul is also very tidy and clean and does not leave a mess behind him, like a lot of other traders out their.

Paul recently this sunday, installed 8 HD Digital Cameras at my shop, and the quality is amazing, – Paul knows i dont do rubbish

Regards

Dan Cawhorne
Aesthetica Medispa Limited & Lipo Love Limited

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MBP 1

Great service and prices. Wouldn’t hesitate to recommend TPPS.

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Andrew Hale

I bought a new house and needed an alarm, tpps were a local company that came highly recommended on the Internet. I asked for a quote and they arrived when agreed, seemed very knowledgable and fitted my alarm a few days later. They seemed very professional and I have now had some cctv which I love fitted by them. I would certainly use them again. They have been very patient and have explained how everything works, even my neighbour was impressed and has been in contact with them for an alarm.

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kayleigh gallier

Amazing service! Installed new HD system, perfect pictures, great demonstration on how to use the system! Store manager costa coffee

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richard bambrick

Paul was great, firstly installing the alarm, advising what model we should take and then coming round to maintain as an when required. Highly recommended!

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simran bhamra

Alarm fitted by tpps at my shop premier singhs convenience thornbridge avenue great barr. Great service always on time and whenever we had any issues always on call to help. Would definetly recommend. very helpful.
Had issues with other alarm firms not coming out on time when called.

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Gavin Turner

Great Service, Explained how Alarm worked in detail and had no problems. Recommended to a number of Family and Friends and TPPS have installed alarms and CCTV for them.

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owen uriah

We asked tpps to come and sort an alarm system for our church building…Paul was the engineer…this was 3 years ago…it has been excellent. ..i have had Friendly and efficient service…on call outs Paul has arrived almost immediately on one occasion he attended within minutes of my call….i have recommended his service to others who have been pleased with his service…i am currently considering cctv and tpps is the company I am using…again I can only compliment the great service from tpps….Reverend Owen Perry Beeches baptist church

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Gary Knott

Nothing too much trouble for this company, service and installation is first class ! Recommended to a neighbour who was also very impressed with work carried out.

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Charlie Gibbons

Could not recommend enough
I have had a burglar alarm and a cctv system fitted and am over the moon with not only the quality of the equipment but also the quality of the fitting so neat and tidy.
I had made a specific request not to see any cables on the outside of the house and although it took extra time and effort from the chaps at TPPS my wish was granted, What an excellent local business nothing was too much trouble .
I have since had TPPS fit an alarm and cctv on my elderly mothers house once again excellent in all respects I was especially grateful for the time they took after fitting the systems to explain in simple terms to my mother how to use them .
I can’t tell you how much peace of mind it gives me that she can see who is calling before she opens the front door by simply changing the channel on the TV.
Once again excellent service , prompt neat and tidy and importantly very competitive on price I would recommend to all .

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Natalie Wills

We have had TPPS install us 8 cameras in our garage in Birmingham today and would like to say a big thankyou. The service was excellent from start to finish.
Many Thanks Nat Dm roberts

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chris freeth

Excellent service , friendly service.

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Joseph Hewitt

Great service, very friendly, took the time to consult with us to ensure we got what we needed.

Eric Church

Before TPPS: My Alarm system was fitted in 2007 and maintained by the same company (large national provider), until the yearly service and maintenance costs increased to an extortionate level, so I changed to another provider. The second company started well but ended up going along the same increased billing route, so a third independent engineer was selected this time, a very friendly helpful person, low prices, good standard of service but no longer answering any calls.

Enter TPPS. After some searching on the Internet I found TPPS, although it struck me at first glance as another large National company on reading further I discovered it is a small family run business, just what I was looking for. TPPS have now taken over the maintenance responsibilities for my alarm system offering an incredible value for money service, advice, technical back up, reliability and incredibly friendly customer service. TPPS’s professional approach, advice and ability to listen whilst offering constructive guidance led me to go ahead with a project I’d been thinking about for the last few years, Internet accessible CCTV. An eight Channel, six Camera (two Channels spare for enhancements) HD system has now been installed which gives my family and I access to incredibly clear live video while in or away from home, the added security with peace of mind go without saying, but now I can confirm or discount any Alarm activation before calling the Police. TPPS throughout have been extremely professional, friendly, courteous and willing to help, I have called them two or three times asking for information or help with my systems and each time they have given the impression that nothing is too much trouble. My CCTV system is fantastic, the wiring is very neat, plus any mess was cleaned up both during and after the installation process, it was installed quickly and without any fuss, Thank you. Many other companies, what ever service they supply, could take a leaf out of the TPPS’s book of work ethics and customer service.

Louise McClarnon‎ to Trespass Prevention Systems through facebook

I couldn’t fault the work completed by TPPS today. Friendly, efficient, helpful and professional to name but a few. I was so impressed with the return visit to explain how the system worked when the husband returned from work. Fantastic service and job well done. Many thanks.

Sarah Louise‎ to Trespass Prevention Systems through Facebook

Just had an alarm fitted by TPPS in my salon – very impressed, excellent workmanship, Paul was polite, tidy, patient and friendly. Went above and beyond what he needed to do even fixing a little problem not related to the alarm and answered loads of questions from my 7 year old son, would definitely recommend and use again, 10 out of 10.

Yaz Benson‎ to Trespass Prevention Systems through facebook

Fantastic company, in every way

Ray Fitchett‎ to Trespass Prevention Systems through facebook

I have just had another visit from TPPS – this time to add another camera to the CCTV system….. and once again I am astonished about the professionalism and attention to detail from this family owned business. On time – efficient and not only do they do a damned good job but when they finish a job everything is clean neat and tidy with a check to see you are happy with the work carried out. I am not easily impressed but heartily recommend TPPS for home / business alarms and all security needs (especially web linked CCTV so I can check on home when away on business or holiday.Brilliant company.

Scott Orr‎ to Trespass Prevention Systems through facebook – 28 March 2014

Thoroughly recommend TPPS for CCTV and wireless alarm systems, very professional, attention to detail and great pricing.

Kate Doyle‎ to Trespass Prevention Systems – 20 September 2012

thanks paul,great service!!!

Mrs B – Wireless Burglar alarm installation & Intercom

Thankyou for your professional and efficent service


Mr R – CCTV Installation

Very clean and tidily fitted system very impressed with the way i can connect with my iphone.

Mr S – Wireless Burglar alarm & cctv Installation

After a breakin at our unit you advised us of a system to suit us. Having the function of the alarm calling us and been able to look at the cameras on my iphone gives great piece of mind.

Mrs E – 24 Hour call out service

Thankyou so much for a quick response and your advice on a system we had no maintenance contract on, when no one else would respond. Thankyou for a great deal on a service contract.

Mrs Y – Burglar alarm installation

We would just like to thankyou for all you did for us. After having a breakin on the wednesday night we had rang around on Thursday morning to get a alarm fitted straight away. You were the only company that put yourself out for us. You could not fit us in during the day time so you came to us on the night to install the alarm.